Thank you for shopping with House of Christa. We are committed to delivering your order in a timely and reliable manner.
1. Shipping Method
All orders are shipped via USPS Ground Advantage.
2. Processing Time
* Orders are processed within 1–3 business days after payment is received
* Orders are not processed or shipped on weekends or holidays
You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Time
* Estimated delivery time: 2–5 business days after shipment
* Delivery times may vary depending on your location and USPS operations
4. Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your delivery through USPS.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
* House of Christa is not responsible for orders delivered to incorrect addresses provided by the customer
* If an order is returned due to an incorrect address, the customer may be responsible for reshipping fees
7. Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
* Weather conditions
* Carrier issues
* High shipping volumes
House of Christa is not responsible for delays once the package has been handed over to USPS.
8. Lost or Stolen Packages
House of Christa is not liable for lost or stolen packages once marked as delivered by USPS.
If you experience an issue, please contact USPS directly or reach out to us for assistance.
9. Damaged Items
If your order arrives damaged, please contact us within **48 hours** of delivery with photos of the item and packaging so we can assist you.
10. Contact Us
If you have any questions about your shipment, please contact:
Email: houseofchristaa@gmail.com
